Privacy Policy

PLEASE NOTE

WE NEVER SEND EMAILS REQUIRING YOU TO UPDATE YOUR ACCOUNT DETAILS, SO PLEASE DO NOT RESPOND TO ANY EMAIL IN OUR NAME REQUESTING YOU TO PROVIDE ANY PERSONAL OR ACCOUNT DETAILS VIA AN EMAIL LINK.

 

We respect your right to privacy and we are committed to safeguarding the privacy of our website visitors.

HOW WE WILL USE YOUR INFORMATION 

We will use your information to process your order, deliver your goods, communicate with you about your order, and generally maintain your account with us. We will also use information to protect against and prevent fraud and abuses of our website. 

When you place an order, or use any online form on our web site we need to know your name and other information such as your postal address, e–mail address, telephone number. 

If you provide www.frankhederman.com with an email address, it will automatically be entered into our email update service. We may wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you, but we will keep mailings to a minimum and have no interest in bombarding our website users with information. You can inform us at any time if you no longer require such communication (see below).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

By submitting your information, you consent to use of the information in accordance with this Privacy Policy. 

COOKIES & INFORMATION GATHERING 

The information that we gather from you as a customer helps us to tailor and improve the experience that you have at www.frankhederman.com 

Cookies are small text files on your computer. A cookie contains identifying information, which enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at http://www.google.com/privacypolicy.html. By using the website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. 

Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. Blocking all cookies will however have a negative impact on the usability of many websites including this one. 

SECURITY OF YOUR PERSONAL INFORMATION 

We will take reasonable technical and organisational precautions to protect the information you provide. 

We will store all personal information you provide on secure password and firewall protected servers.

We do not store sensitive credit card or bank information on our site. Your credit card number and expiry date or bank account details etc are only collected on Stripe or Paypal’s  Secure Server and are only held for the minimum time needed to complete individual transactions. 

If you know or suspect that someone else knows your password you should notify us by contacting shipping@frankhederman.com immediately.

If Frank Hederman T/A Belvelly Smoke House has reason to believe that there is likely to be a breach of security or misuse of the www.frankhederman.com site, we may require you to change your password or we may suspend your account in accordance with the laws of the Republic of Ireland.

DISCLOSURES

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition we may disclose your personal information:

• To the extent that we are required to do so by law
• In connection with any legal proceedings or prospective legal proceedings
• In order to establish, exercise or defend our legal rights including providing information to others for the purpose of fraud prevention and reducing credit risk.
• to the purchaser or prospective purchaser – and agents/advisors – of any business or asset which we are selling or contemplating selling

CHANGES 

From time to time we may change our Privacy Policy and it is your responsibility to check these pages regularly to ensure that our Privacy Policy is acceptable to you before you use our website. Your use of the www.frankhederman.com site indicates your agreement to be bound by the new Privacy Policy.

If, at any time, you wish to have your information removed from our active databases, please send an e–mail entitled “REMOVE FROM DATABASE” to shipping@frankhederman.com  We will take steps to ensure that the information is deleted as soon as reasonably practicable.

If any of the information that you have provided to Frank Hederman T/A Belvelly Smoke House changes or if you wish to cancel your registration, please let us know the correct details by sending an e–mail entitled “CHANGE OF DETAILS” to shipping@frankhederman.com